Store Policy

Customer Care

Our Customer Care team is here to ensure that you have a positive shopping experience with Rectat. We’re dedicated to addressing any questions or concerns you may have, from product information to order issues. Here’s what you can expect from our Customer Care Policy:
•    Prompt Response: We aim to respond to all customer inquiries within 24 hours.
•    Knowledgeable Support: Our customer care representatives are well-trained in product knowledge, ensuring they can assist you with sizing, material details, and style recommendations.
•    Resolution Assurance: If you encounter any issues, our team is committed to finding a satisfactory resolution as quickly as possible, whether it’s related to product quality, shipping, or returns.
•    Transparency: We believe in open communication and transparency. If there’s a delay or an issue with your order, you’ll be informed promptly, and we’ll work to resolve it to your satisfaction.

Privacy & Safety

At Rectat, your privacy and safety are our top priorities. We’re committed to protecting your personal information and ensuring a secure shopping experience.

Privacy First

•    Personal Information: We only collect information needed to complete your order, like your name, address, and email. This helps us process orders, handle returns, and keep you updated.
•    Keeping It Confidential: We never share your information with other companies for marketing. Your data stays with us and is used only for the services you need.

Secure Shopping

•    Data Protection: Our website uses encryption to keep your personal and payment information secure.
•    Payment Safety: All payments are processed through trusted, secure systems to give you peace of mind.

If you have questions about your information or want to update it, just reach out! We’re here to help make sure your experience with Rectat is safe and comfortable.

Wholesale Inquiries

Wholesale Inquiries at Rectat

Are you interested in offering Rectat products at your store? We’d love to explore opportunities to partner with you! At Rectat, we’re proud to collaborate with retailers who share our passion for quality and style.

How to Become a Rectat Wholesale Partner

To get started, simply reach out to our Wholesale Team with your business details, and we’ll provide you with all the information you need on our wholesale terms, minimum order quantities, and product offerings.

Why Partner with Rectat?

•    High-Quality Products: Our pieces are crafted for durability and style, making them a great addition to any retail setting.
•    Flexible Order Options: We offer competitive pricing and flexible order quantities to fit the needs of your business.
•    Exclusive Discounts and Support: As a Rectat partner, you’ll receive access to wholesale pricing, early product releases, and dedicated customer support.

Contact Us for Wholesale Inquiries

For all wholesale inquiries, please email Rectat.info@gmail.com with your business name, location, and a brief description of your interest. Our team will be in touch within 1-2 business days to discuss partnership options.

Thank you for your interest in bringing Rectat products to your customers!

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments